OPINIATOR allows your customers to choose a survey input method that they prefer, using the device that they already have, in a language they favor, – English plus Spanish or any other. This means more convenience for the customer, more data for your business.
Only 4% of customers complain – the rest go away, so OPINIATOR allows anonymous feedback or with an identity.
A customer can answer via a voice call – any phone, SMS – any carrier or via the web – any web enable device.
Multiple questions styles and types are available to insure the most insightful answer is delivered.